Shipping commences within 1-4 days post-order. Each product is assigned a tracking number for your convenience. We primarily ship via Japan Post, but you have the option to select FedEx or DHL based on your location and product during checkout. Guaranteed delivery is also available for an extra charge. Please note, once delivery is confirmed to your specified address or directly to you, responsibility for the goods, including any loss or theft, transfers to the buyer. Customs duties are charged upon clearance in the buyer's country and are the buyer's responsibility. Please consult your local customs office for duty rates and payment methods. We comply with all legal requirements and do not support tax evasion.

We offer a one-time exchange only for defective items, incorrect sizes, or if the wrong item was sent due to our error. Returns must be shipped back to our headquarters at the buyer's expense, unless specified otherwise for certain items, where we will provide a FedEx return label. Upon receipt, items will be inspected, and exchanges or refunds will be processed accordingly.

We guarantee the authenticity of our products, sourced directly from the brand's official stores. If you can demonstrate that a product is not genuine, we offer a hassle-free return and will refund the full purchase price. Your trust and satisfaction are paramount to us.